Location of Shipment: We're based in Brisbane, Australia, where our passion for coffee begins. From here, we ship our exceptional coffee products worldwide to bring the Coffee Nerd experience to your doorstep.

Dispatch Time: In most circumstances, we process and dispatch orders the next business day after your purchase. We're dedicated to getting your goodies to you as swiftly as possible.

Delivery Times:

  • Australia: Standard delivery typically takes between 2 to 8 business days. If you're in a hurry, we offer express shipping with delivery times of 1 to 3 business days.
  • New Zealand: For our Kiwi cousins, orders arrive within 4-10 days.
  • UK and Europe: For our global coffee enthusiasts, delivery times may vary. Orders arrive within 4-10 days.
  • Asia: Orders generally arrive in 4-12 days.

Please note that delivery times may be subject to local customs procedures and postal services. Rest assured, we do our utmost to ensure your coffee products reach you in the best condition and as quickly as possible.

Order tracking: To keep you informed about your coffee's journey, we provide order tracking for most shipments. You'll receive tracking information via email once your order is dispatched.

How we ship: Depending on the location and urgency, we will typically use one of either Australia Post/Startrack, Fastway couriers or Fedex.

Questions or Concerns: Your satisfaction is important to us, and we're here to help. If you have any questions or concerns about your order, shipping, or delivery, please don't hesitate to contact our friendly customer support team at We're always ready to assist you.

Thank you for choosing Coffee Nerd. We can't wait for you to enjoy your coffee experience with us!